About Me

Hi! My name is Jen McFarland. I’ve spent 20+ years helping people with their web and IT problems; I’m excited to have the opportunity to help you with yours.

I started at the IT Help Desk at NC State University as an undergrad and worked on IT training and documentation resources before transitioning into working on websites. Over a period of more than 15 years, I worked on hundreds of NC State websites, doing everything from content designs to building and administering WordPress multisite environments. During this time I also did print and digital design for newsletters, presentations, conference materials, and digital signage.

Me with a great kid

In 2020 I transitioned to managing ServiceNow, an IT service management product, and helped to coordinate services and train users expanding that tool for campus. In 2021 I moved away from higher education and spent about a year in the private sector as a Senior Project Manager with 10up, an award-winning digital agency. The Great Resignation and a great daughter starting kindergarten pushed me to make a career shift and start my own business — Marit Digital.

Along the way, I completed my undergrad at NC State and received an M.S. in Technical Communication. I have also led and completed numerous training sessions, including certifications in ITIL, Google Analytics, leadership, and project management.

My greatest hope is to improve a user’s experience with technology. Whether you’re a business owner or end-user, your technology experiences should be as painless as possible and save you time and energy. Let’s make it happen.